Frequently asked Question

We provide a wide range of technology support services including:

• Phone and tablet repairs

• Laptop and PC repairs

• Software installation and configuration

• Virus and malware removal

• Data recovery and backup solutions

• Hardware upgrades (RAM, SSD, etc.)

• Network and Wi-Fi setup

• Sales of refurbished PCs

We are located at:
📍 No. 255 High Street (Raja Butchers Building), Erdington, Birmingham B23 6SR, UK

We proudly serve both local customers in Birmingham and clients across the UK.

Both options are available. You can walk in during business hours or book a service request online for faster assistance.

We repair and support:
Phones, Tablets, Laptops, Desktops, and Custom-Built PCs from leading brands such as HP, Dell, Lenovo, Acer, Asus, Apple, Toshiba, MSI, and Samsung.

Yes. For certain services like network setup, Wi-Fi installation, or business IT support, our technicians can come to your location.
Contact us to schedule an appointment.

Most common repairs (like screen replacements, software issues, or virus removal) are completed within the same day.
Complex hardware or data recovery jobs may take 24–72 hours depending on the issue.

If your device cannot be repaired after diagnostics, you won’t be charged for the repair service. We also provide options for data recovery or device replacement where possible.

Absolutely. We use genuine or premium-grade parts for all repairs to ensure performance, reliability, and manufacturer compatibility.

Yes. All repairs and replacement parts come with a minimum 30-day warranty, covering parts and labor (terms vary by service type).

Yes. We take data privacy seriously. Your personal information is never accessed, copied, or shared — and we follow strict confidentiality protocols during every repair.

Yes. Our Data Recovery & Backup Service helps retrieve lost or deleted files from hard drives, phones, SSDs, and other storage devices — even after formatting or crashes.

Yes. We can set up cloud-based or local backup systems to automatically secure your files and configure antivirus tools for continuous protection.

Definitely. Our Network & Wi-Fi Setup service includes router installation, device connectivity, and network security optimization for homes and businesses.

Yes. We provide affordable managed IT support, network monitoring, and data protection services for small and medium-sized businesses across the UK.

You can request a free quote through our website or by contacting us directly via phone or email. We provide clear pricing before any work begins — no hidden charges.